Questions we get every week

You send your trip details through the booking form. We confirm a time and hold a 30–45 minute call by phone, video or WhatsApp. Afterwards you receive a written summary with itinerary options, document deadlines and expected costs.

Yes. We explain which visa or entry authorisation your route requires, what the consulate typically asks for and how early to apply. We are travel consultants, not attorneys: we do not provide legal advice and we cannot represent you before immigration authorities.

International travel is most of our work — multi-city routings, long-haul connections, group departures from several cities and trips crossing several visa regimes.

Use the booking page, email info@jwjexpress.com or message us on WhatsApp. We reply within one business day with available times.

Fees depend on the complexity of the trip and are agreed in writing before any work starts. Simple single-route consultations are charged as a flat fee; multi-city and group travel are quoted individually. You will never receive a charge you did not approve first.

Either. Some clients want the full itinerary arranged for them; others prefer to book from the options we prepare. Both are fine — tell us which you'd like during the consultation.

Message us on WhatsApp. Rebooking support is part of the service for trips we arranged, and we work through disruptions with you rather than sending you to a call queue.

For domestic travel, two to four weeks is comfortable. For international trips requiring a visa, start eight to twelve weeks out — some consulates need considerably longer, and that timing is the first thing we check.

Yes. We handle repeat business travellers, corporate itineraries with approval-friendly documentation, and group departures where several travellers converge on one destination.

We advise on routes worldwide. Where local requirements are unusually specific, we say so plainly and point you to the official source rather than guessing.